What CAQH ProView actually is
CAQH ProView is the shared credentialing database that most commercial payers — Aetna, BCBS plans, Cigna, UnitedHealthcare, Humana, and many MCOs — pull from. Instead of sending the same demographics, education, work history, and malpractice details to every payer, providers maintain one profile and grant each payer access.
Setting up a new CAQH profile
- Request a CAQH ID. Either a payer initiates one during credentialing, or the provider self-registers at proview.caqh.org.
- Complete every section: personal info, education, training, specialties, practice locations, hospital affiliations, work history (10-year gap-free), malpractice carrier + face sheet, disclosure questions.
- Upload documents: state license(s), DEA, board certification, malpractice COI, W-9, IRS letter for the group TIN, driver's license or passport, CV.
- Authorize payers. Set access to "Global" or explicitly authorize each payer that will credential the provider.
- Attest. Nothing is visible to payers until the provider clicks Attest.
The 5 mistakes that get CAQH rejected
- Work-history gaps > 30 days unexplained. Every gap needs a note.
- Expired documents. Malpractice COI, DEA, and license expiration dates in the profile must match the uploaded PDFs.
- Mismatched name. The name on the license, NPI, and CAQH must match exactly — including middle initials.
- Wrong practice address. Payers cross-check against the group's tax ID and location roster.
- Missed re-attestation. CAQH requires re-attestation every 120 days. Miss it and the profile goes stale — payers can't pull it.
Re-attestation cadence
Set a recurring calendar reminder every 100 days. CAQH sends automated reminders, but they go to the provider's inbox and often get missed. A group credentialing lead should own the re-attestation calendar for every provider on staff.
How Credify handles CAQH
For every provider we credential, Credify Health owns the CAQH profile: initial setup, document uploads, quarterly re-attestation, and payer authorization. Your team never has to touch it. See related: the complete credentialing guide and payer timelines.